After researching sites like wifinder.com and jiwire.com, I
found that Denver has the most hotspots, next Salt Lake City, and thirdly Santé
Fe.
Wifinder.com came up with over 350
for Denver, over 100 for Salt Lake City, and just over 10 for Santé Fe.
Jiwire.com came up with over 300 for Denver,
over 180 in Salt Lake City, and around 78 for Santé Fe.
Not having internet all the time could be very
un-productive and cause the company to lose revenue.
I am suggesting that the company either provide the sales
representatives with smart phones or wireless internet cards. These two
alternatives could be great solutions when hot spots are unavailable.
Most smart phones these days you can tether
other laptops off the same wireless connection.
This could help the sales representatives to be connected and productive
at the same time.
The second option
would be to provide wireless cards to each sales representative to use when they
are using their laptop.
This would allow
the sales representative to have internet all the time.
Costs for having a smart phone would be around $100 per
line. That would include minutes, data, and text messaging capabilities.
Wireless cards from AT&T and Sprint would
cost about $50 for the card and then $19.99 to keep the service monthly.
I think the option of a smartphone or a wireless
card would definitely help these sales representatives stay connected with
clients and always have internet connection. The safety of working off a laptop
with a VPN or software that will help to keep the clients information safe opposed
to always connecting to hotspot internet could also be worth it. Hackers could
be sitting in a restaurant or right outside, grabbing all the client
information they want.
Maintaining a
safe working environment for both the sales representative and their client
will help from any future PR troubles.